The SRS GDM

The SRS Global Delivery Model enables organizations to leverage our global footprint to maximize value for all delivered services. Our expert talent pool, 24x7x365 service spread, lowest TCO, and deep technology and business acumen come together in our GDM to meet and exceed client expectations.

The SRS Global Delivery Model is a hybrid onshore-offshore / onsite-offshore delivery framework that leverages our global presence and brings in significant cost and quality advantages into the mix. Each engagement, be it testing, development, or support and maintenance, is broken down into planned phases to ensure lowest time to value and a significantly reduced total cost of ownership.

On-Shore / On-site Activities:

  • Relationship Management
  • Requirement Gathering
  • Need Gap Analysis
  • Knowledge Acquisition & Transfer
  • Estimation, Scheduling, Project Control
  • Change Management
  • Integration, Implementation, Support

Off-Shore Activities:

  • Knowledge Transfer
  • Estimation & Pre-Proposal
  • Architecture & System Design
  • Development & Testing
  • Quality Assurance & Documentation
  • Project Control & Delivery
  • Infrastructure Support & Management

The Global Delivery model allows customers to leverage the 24×7 capability through teams working onsite during business hours and offshore for the remainder of the day. This ensures a quick turnaround for deliverables and a substantially shortened service delivery cycle. It also ensures that the best people and practices from across the world are being leveraged irrespective of the geographical location of the client.

Most service delivery mechanisms fail because of communication issues. Our Global Delivery Model lays special emphasis on the constant two-way communication between onsite and offshore teams. We use best-in-class communication technologies to ensure this. Review and Reporting mechanisms are put in place to ensure adherence to SLAs.